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Need help right now? Call 0808 8020 133 (free, 24/7) or visit GamCare.org.uk

Player Safety

Responsible Gaming

Gambling should always be fun, affordable, and in control. This guide helps you enjoy gambling safely and know when and where to get support.

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Gambling is Entertainment

Treat it as a fun leisure activity, not as a way to earn money.

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Only Spend What You Can Afford

Never gamble with money needed for bills, rent or family.

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Set Time Limits

Decide how long you'll play before you start and stick to it.

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Know When to Stop

Stop when it stops being fun, win or lose.

Warning Signs of Problem Gambling

Problem gambling can develop gradually. Recognising the warning signs early is crucial to getting help before it escalates.

โš  Spending more than you can afford to lose
โš  Gambling to escape problems, stress, or negative emotions
โš  Lying to friends or family about gambling activity
โš  Neglecting work, family, or personal responsibilities
โš  Borrowing money or selling possessions to gamble
โš  Feeling restless or irritable when trying to stop
โš  Repeatedly trying and failing to cut back on gambling
โš  Chasing losses โ€” gambling more to win back what you've lost
โš  Gambling interfering with your relationships
โš  Using gambling winnings to justify the next bet

If you recognise these signs: You are not alone. Thousands of UK residents seek help for gambling problems every year. Help is free, confidential, and effective. Please reach out to one of the organisations below.

Tools to Help You Stay in Control

All UKGC-licensed casinos must offer these responsible gambling tools. Use them proactively โ€” before problems arise.

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Deposit Limits

Set daily, weekly, or monthly limits on how much you can deposit. Changes to increase limits must take effect after a 24-hour delay.

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Loss Limits

Cap the total amount you can lose in a given period. An effective tool for budget management and harm prevention.

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Session Time Limits

Limit how long you play in a single session. The casino will automatically log you out when your limit is reached.

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Reality Checks

Timed reminders that appear during play, showing how long you've been playing and how much you've spent.

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Cool-Off Periods

Take a short break from gambling โ€” from 24 hours to 6 weeks. Your account is temporarily suspended but the break can be ended early.

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Self-Exclusion

Permanently or temporarily close your account. Via GamStop, you can self-exclude from all UKGC-licensed sites simultaneously.

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GamStop โ€” National Self-Exclusion

GamStop is the UK's free national self-exclusion scheme. Registering with GamStop excludes you from all UKGC-licensed gambling websites simultaneously โ€” you don't need to contact each casino individually.

Self-exclusion periods of 6 months, 1 year, or 5 years are available. The exclusion cannot be reversed during the chosen period.

Register with GamStop โ†’

Free Support Organisations

All services are free, confidential, and staffed by trained professionals.

GamCare

The leading provider of information, advice, support, and free counselling for problem gamblers in the UK.

Phone: 0808 8020 133
Get Help โ†’

BeGambleAware

An independent charity working to minimise gambling-related harm in Great Britain through research, education, and treatment.

Get Help โ†’

Gamblers Anonymous

A self-help fellowship of men and women who share their experience and hope with each other to solve their common problem.

Phone: 0330 094 0322
Get Help โ†’

GamFam

Support specifically for families and friends of problem gamblers. Provides advice, counselling referrals, and peer support groups.

Phone: 0330 094 0322
Get Help โ†’

10 Tips for Safer Gambling

1 Set a gambling budget before you play and never exceed it
2 Treat any losses as the cost of entertainment, not money owed back
3 Never chase losses โ€” walk away when your session budget is spent
4 Set both a time and money limit for every session
5 Don't gamble when you're tired, stressed, or under the influence of alcohol
6 Take regular breaks โ€” step away from the screen every hour
7 Never borrow money to gamble, ever
8 Keep gambling separate from other activities โ€” don't use it as a coping mechanism
9 Tell someone you trust about your gambling habits
10 Use the responsible gambling tools available in your casino account proactively